Madeline 2.0
Baby Corporation of America
50 State Street
Omaha NE
To whom it may concern,
I recently purchased your product Baby 1.0 in February of this year. I was diappointed that it took over ten months for it to be delivered following my initial purchase. I was however impressed with the fine workmanship in the product and believe that it was worth the long wait. My wife and I have been very pleased with the Baby 1.0 thus far and would like to send our thanks to your company for making a wonderful product. We have taken many pictures of ours and have been able to share our Baby 1.0 to entertain our families and friends. I have some suggestions for improvements on the product based on my brief experience. Please don't take them in the wrong way, I just would like to provide some help as you design the next generation of this wonderful product.
1. The refueling mechanism has some obvious issues. The first problem is that it tends to require refueling in the middle of the night. It would be preferable for the refueling alarm to be quieter and to build a mechanism to prevent the need to refuel at night.
2. There appears to be a problem with the design of the refueling process. When we place the fuel into the mouth area it often leaks back out only a few minutes later and often leaks out in large spurts. This appears to be wasteful of the fuel and requires us to fuel the Baby 1.0 more often. It also tends to make a mess of the decorative clothing that our families purchased for the Baby 1.0 and increases the frequency of changing.
3. There is a problem with leaving the Baby 1.0 alone for short periods of time. Despite having entertained it thoroughly and often feeding it until it is in the rest state it still sounds the alarm when placed on the floor next to me if I do not directly interact with it. While this behaviour is quaint it would be nice for it to just sleep on command.
4. The walking mechanism appears to be defective. Other of my friends have reported the same problem but apparently it somehow fixes itself after a while. For now this isn't a problem yet for my wife and myself but some people may expect it to operate upon delivery.
5. The smiling function has no apparent pattern. My wife, myself, my parents, and many other people have attempted to determine how to make the Baby 1.0 smile and have found that while the product often smiles it does not have a specific pattern that it follows or any inputs that will make the product smile.
6. It doesn't appear to be fully compatible with the diapers provided. They often leak causing stains on the decorative clothing.
7. The folds of fat that formed in the neck after the first few weeks tend to collect the spilld fuel requiring a complete simonizing of the product more than three times per week.
8. The crying alarm mode appears to only be resolved by the feeding of the fuel from the organic nozzle. An alternative "off" switch to the alarm such as a special code or voice command would be appreciated for those of us who did not get the fuel dispenser installed. While it is good that the Baby 1.0 provides the secondary fuel dispenser it is attached to the first one in such a way that there is no way that I can dispense fuel and the Baby 1.0 appears to not be fully compatible from the provided bottle fuel dispensers.
9. The pacifier interface needs to be improved. The basic problem is that the pacifier does not stay in the Baby 1.0 feeding hole on it's own. After a short period of time, and this was proven with multiple third party pacifier products as well as the built-in finger pacifier, the pacifier invariably falls out of the Baby 1.0 feeding aperture. The product has no way of automatically placing the pacifier back into the feeding area. The result is that the alarm sounds and the pacifier needs to be manually held in place for hours until the product transitions into the rest mode. If there is another solution for this please let me know.
10. The product appears quite fragile. While we have not dropped ours yet we fear that dropping the Baby 1.0 would break it. A steel case or protective coating would improve the apparent durability.
11. Lack of choice for colors for the clothing accessories. Since we purchased the girl model we noticed that 99% of all available clothing accessories are in the color pink. While we are not opposed to this color we also feel that a variety of colors for the product would make it more interesting and allow us to enjoy it better. We looked into the blue clothing availble for the boy model and were concerned that it would cause confusion. Some better ways to differentiate boy vs. girl models than colors for the accessories would be helpful.
12. The product gets heavier over time. We were initially very happy when we received our new product and it weighed only 6 lbs. 12 oz. but since then it has increased in weight to over 12 lbs. While we expected some growth this is causing a problem both with the accessories no longer fitting properly with the Baby 1.0 and it has become harder to carry. A slower growth curve would be helpful for us to get the most out of the large volume of starter accessories that we purchased.
13. It doesn't appear interested in the toys yet.
Well that about does it for my helpful suggestions for now. We do love the product so keep up the good work and we can't wait to get a look at Baby 2.0 when it ships.
Sincerely,
Dan Housman
Proud father of baby Madeline Eve